Nicole is a passionate and creative UX/UI designer based in Miami, FL, with a background in communications, customer service, and finance. Her professional experience in these fields has given her a unique perspective and a deep understanding of user empathy. She is driven to design digital experiences that are not only aesthetically pleasing but also user-friendly and improve people's lives.

Nicole's education includes an Associate's degree in Mass Communication from Miami-Dade Community College, a Bachelor's Degree in Communications from Florida International University, and a UX/UI Design BootCamp from Ironhack. She is skilled in various tools and techniques, including Design Thinking, Quantitative and Qualitative Research Methods, UX/UI Design, Figma, Notion, Userberry, Maze, Data Entry, Information Architecture, Prototyping, and Responsive Web Design.

Nicole has worked on various projects, including Happy Monkey Miami, where she helped build a user-friendly website that resulted in a 75% average success rate in usability testing. She also worked on Look After, an app for new mothers, where usability testing showed an 80% success rate, and Class Ranked, a student rating solution that resulted in an 80% success rate in usability testing.